Bad Weather Arrangement

  • No cancellation will be made due to Rain Showers, or when Typhoon signal 1, Thunderstorm Warning, Yellow or Red rainstorm signal is hoisted.
  • Boat trip remains scheduled when typhoon signal 1 or Red rainstorm signal are hoisted or 2 hours before departure, higher number of Typhoon signal changes to Typhoon signal 1 or Black rainstorm signal changes to Red rainstorm signal
  • Customers should stay contact with vessel owners to confirm all arrangements when adverse weather occurs.
  • If the Black rainstorm signal or Typhoon signal 3 or above is still hoisted 2 hours before departure on the scheduled date, the trip is allowed to be rescheduled. The rescheduling date should be within 6 months of the original one, and should be settled within 2 weeks of the original date. If the vessel owner fails to provide appropriate time for rescheduling, Seayou Bookings Limited will make arrangements for refunding.
  • In accordance to the Hong Kong Shipping Ordinances and for safety reasons, when the Black rainstorm signal or Typhoon signal 3 or above is hoisted during the rental hours, vessel owners reserve the right to return at an earlier time than scheduled. No compensation will be provided.
  • Customers have to bear the extra cost for the ordered beverages and extra items charged due to the cancellation and reschedule.
  • If the pick-up point is changed to another pier due to adverse weather condition, customers should follow the advice made by vessel owners and board at the suggested pier.
  • Customers can only reschedule once.