No cancellation will be made due to Rain Showers, or when Typhoon signal 1, Thunderstorm Warning, Yellow or Red rainstorm signal is hoisted.
Boat trip remains scheduled when typhoon signal 1 or Red rainstorm signal are hoisted or 2 hours before departure, higher number of Typhoon signal changes to Typhoon signal 1 or Black rainstorm signal changes to Red rainstorm signal
Customers should stay contact with vessel owners to confirm all arrangements when adverse weather occurs.
If the Black rainstorm signal or Typhoon signal 3 or above is still hoisted 2 hours before departure on the scheduled date, the trip is allowed to be rescheduled. The rescheduling date should be within 6 months of the original one, and should be settled within 2 weeks of the original date. If the vessel owner fails to provide appropriate time for rescheduling, Seayou Bookings Limited will make arrangements for refunding.
In accordance to the Hong Kong Shipping Ordinances and for safety reasons, when the Black rainstorm signal or Typhoon signal 3 or above is hoisted during the rental hours, vessel owners reserve the right to return at an earlier time than scheduled. No compensation will be provided.
Customers have to bear the extra cost for the ordered beverages and extra items charged due to the cancellation and reschedule.
If the pick-up point is changed to another pier due to adverse weather condition, customers should follow the advice made by vessel owners and board at the suggested pier.